Get your Windows license refund

The campaign argues that most laptops are sold only with Microsoft Windows pre-installed, forcing buyers to pay the license fee even if they never use it. Refund4Freedom demands that laptops and smartphones be neutral to the software they run, that manufacturers offer transparent pricing so consumers can decline the OS, and that refund requests be easy and hassle-free without requiring sending the whole computer to a service center.

A practical guide tells users to document the purchase contract and refund clauses, contact the manufacturer via phone or chat while keeping records, and if refused, submit a formal refund form. The site also provides supporting material and maintains reports on which manufacturers respect consumers' right to a refund and which do not, based on the campaign's experience in filing requests.